XSales App Issue: 001 Does not exist database error

The “001: Does not exist database” Error is a server-related issue that needs to be reported to the Mobile Communications Department as soon as possible. Once the MCD has been informed they will provide details on how to proceed. See error message below:

XSales App Issue: Synchronization Error Message

This message error shows up when trying to Synchronize to open the day for the following reasons: •GeneralSettings file is not properly set: Please proceed to Copy and paste the GeneralSettings provided by us to the Xsales folder >> Then proceed to open the app to add the Route number to the configuration where the “xxxx” is>> and then proceed to “Save” and Synchronize.