This message error shows up when trying to Synchronize to open the day for the following reasons: •GeneralSettings file is not properly set: Please proceed to Copy and paste the GeneralSettings provided by us to the Xsales folder >> Then proceed to open the app to add the Route number to the configuration where the “xxxx” is>> and then proceed to “Save” and Synchronize.
This is cause by either no internet connection or poor internet connection Please verify internet connection.
This issue is cause when the user is trying to perform a Complete Sync and skipping the multimedia sync. Please proceed to go back and Sync the multimedia first, and then do the Complete Sync to finish.
This error occurs when doing the End of Day will show an error message stating “Inconsistent Bill” To solve this follow the steps below: 1. Read the store information and invoice # that is generating the inconsistent bill 2. Select the store 3. Select and edit the correct invoice 4. go to sign the invoice 5. press/save again on the top right-hand side, and then print the invoice once again. Error message: