The “001: Does not exist database” Error is a server-related issue that needs to be reported to the Mobile Communications Department as soon as possible. Once the MCD has been informed they will provide details on how to proceed. See error message below:
This error occurs when creating more than 2 invoices with a certain customer. see error message below: This works just as a notice and will not stop the user from creating more invoices, the button “OK” can be pressed and more invoices can be created with no issues.
Open de file and execute it. Allow all permissions Download app Certified Printer • Zebra RW420 4” • Datamax Oneill Microflash 4Te 4” Certified Cell Phone BRAND MODEL / SCREEN SIZE OS VERSION Samsung Galaxy A12 / 6.5 v.11.0 Samsung Galaxy S20 / 6.2 v.12.0 Samsung Galaxy S21 / 6.2 v.12.0 Samsung Galaxy tab 8 v.11.0
Open de file and execute it. Allow all permissions Download resources Certified Printers •Zebra MZ320 3” •Zebra iMZ320 3” •Zebra RW420 4” •Zebra ZQ510 3” •Zebra ZQ520 4” •Zebra ZQ320 3” •Zebra QLN320 3” •Datamax Oneill Microflash 4Te 4” Certified Cell Phones BRAND MODEL / SCREEN SIZE OS VERSION Samsung Galaxy J8 810M – 6” v.8.0.0 Samsung Galaxy S7 v.8.0.0 Samsung Note 9 v.8.1.0 Samsung Galaxy S10e v.10.0 Samsung Galaxy A51 / 6.24” v.10.0 Samsung Galaxy A022M / 6.5” v.10.0 Samsung Galaxy A12 / 6.5 v.11.0 Samsung Galaxy A13 / 6.5 v.12.0 Samsung Galaxy S20 / 6.2 v.12.0 Samsung Galaxy A03 / 6.5 v.12.0 Samsung Galaxy A20 / 6.5 v.11.0 Samsung Galaxy A32 / 6.4 v.11.0 Google Pixel 3 / 5.5” v.9.0.0 LG LM-K500 / 6.5″ v.10.0 LG7 LG7 ThinQ v.10.0 Motorola MOTO G8 POWER / 6.4” v.10.0 Motorola MOTO E7 PLUS / 6.5” v.10.0 Motorola MOTO G6 PLAY / 5.7” v.8.0.0 Motorola Moto Z3 / 6.01” v.8.1.0
Steps to follow • On the “Invoices” screen, select the 3 dots in the top right corner • Select “Apply Payment” • Select “Apply” • Select payment type: Check, Cash/Money Order, Both. • Fill out required fields • Select continue • Receipt will begin printing and PDF will pop up on the screen • Select extended menu, indicated by 3 dots in the top right corner • Select Finalize • Invoice will print physical/pdf copies and is now created Download guide
• Choose store to service • Select the “+” icon in the top right • Select Invoice • Select the “+” icon in the top right • Select Magnifying glass in the top right to search for desired product using item code • Select item and input quantity • Select “DONE” when finished adding items to credit. • Select extended menu, indicated by 3 dots in the top right corner • Select Finalize • Invoice will print physical/pdf copies and is now created. Download guide
•Click on the icon in the top right corner•Click on “Order Condition” and select “Credit pickup” and then tap the icon in the top right corner to save•Tap on the search bar to look for the item and select it•Tap on “Damaged Return” then add the quantity of each description, and tap the save icon in the top right corner•After adding all the items, tap the three dots in the bottom right corner and select “Invoice” and then “Accept”•Tap the pencil icon select the “Sign” tab and sign on the bottom space. Then tap on the save icon in the top right corner.•Tap on the three buttons in the bottom right corner and select”Print” and tap “OK”•Tap on the “Save” button at the right top corner to go to the invoices page. Download guide
•In the customer options, tap “A/R Collections”•Tap the icon in the top right corner•Tap on the hand icon•Tap on the invoices you want to apply payment, it’ll show you the subtotal on the bottom. Then tap on the save icon•Tap on the bills icon, On the “Method”, choose the one you prefer you have 4 options.•It’ll show you the amount that needs to be paid. Then tap on the icon in the top right corner to save.•Tap and hold the payment and hit the printer icon, and then Tap “OK” It’ll start printing the receipt, and this will finalize the AR Collection Download guide
•All invoices and credits for the store•Tap and hold the invoice you want to void and tap the three dots in the top right corner•Tap “Void Invoice”•Tap “OK” and Choose the reason why you’re voiding said invoice then Tap “OK”•It will print the void report Download guide
When done for the day,•Tap “End Of Day”•Tap the lock icon and select “OK”•Click on the printer icon and it will print the report Download guide