XSales App Issue: Error caused by:class java.net.UnknownHostException
This is cause by either no internet connection or poor internet connection Please verify internet connection.
XSales App Issue: 001 Does not exist database error
The “001: Does not exist database” Error is a server-related issue that needs to be reported to the Mobile Communications Department as soon as possible. Once the MCD has been informed they will provide details on how to proceed. See error message below:
XSales App Issue: Inconsistent Bill – How to solve
This error occurs when doing the End of Day will show an error message stating “Inconsistent Bill” To solve this follow the steps below: 1. Read the store information and invoice # that is generating the inconsistent bill 2. Select the store 3. Select and edit the correct invoice 4. go to sign the invoice 5. press/save again on the top right-hand side, and then print the invoice once again. Error message:
Western Foods Apk and Certified Hardware
Open de file and execute it. Allow all permissions Download app Certified Printer • Zebra RW420 4” • Datamax Oneill Microflash 4Te 4” Certified Cell Phones BRAND MODEL / SCREEN SIZE OS VERSION Samsung Galaxy A12 / 6.5 v.11.0 Samsung Galaxy S20 / 6.2 v.12.0 Samsung Galaxy S21 / 6.2 v.12.0 Samsung Galaxy tab 8 v.11.0
XSales App Issue: wrep004:4012 Must synchronize multimedia
This issue is cause when the user is trying to perform a Complete Sync and skipping the multimedia sync. Please proceed to go back and Sync the multimedia first, and then do the Complete Sync to finish.
XSales app App Issue: Too many request error – Multimedia Synchronization
If the error “Too many requests” shows up when trying to synchronize the multimedia, please proceed to check the internet connection, since this issue is a internet-related problem. The Wi-Fi connection can be changed or mobile data can be used in a place with good internet connection.
Void An Invoice (Infoton Apps)
•Tap the document you want to void •Tap the three dots on the top right corner •Tap “Void Invoice” then Tap “Yes” •Tap the “Back button” to go back to the customer list •On the customer’s page, it’ll show the credit icon without color and the void and invoice icon in green. Download guide
Closing Day (Infoton Apps)
Steps to follow Tap the three dots on the upper right corner Tap “End Day” Tap “Ok”, “OK” and then “Print” Tap “Ok” for Settlement and then “Print” Tap “Ok” to log out Download guide
XSales App Issue: Printer not working
If the printer is not connecting to the Xsales Mobile App please follow the steps below: •Ensure that the printer is connected to the Mobile device first by checking in the Bluetooth setting. •If the printer is connected un-pair it in the Bluetooth settings and proceed to forget it, then proceed to connect again. •Make sure the printer is on. •Reset the device and try again to pair it and print.
XSales App Issue: Dex Connection
If when doing Dex error “Connection cannot be established” shows, please proceed to check the steps below: •Check that the option for “Serial USB” is marked at the top of the app when selecting the invoices •Ensure to click on Allow the cable USB •If permissions for the Cable USB do not show proceed to force close the App or restart the mobile device Check video below for more details: