The “companyicon.png” was missing from the device, by adding the image file in question to the correct folder, the company icon image is displayed on printed documents.
To add the company Icon provided go to downloads > Copy “companyicon.png” > locate Xsales folder 4.4.1 and open > Go inside the “Ole” Folder and paste it there > select replace then go to xsales app and attempt printing again.
Link for the companyicon.png will be added below: